If I am unable to answer the telephone, please leave a message with your name and contact details and I will telephone you back as soon as I can.
If I have not made contact within 24 hours, please assume I did not receive your message and contact me again. The telephone message may not have recorded properly or I may not have received your e-mail.
PHONE 021 788-8910
LOCATION Lakeside, Southern Suburbs, Cape town
Any person who wishes to explore therapy can be referred by their general practitioner, a psychiatrist, any other person or, even better, refer yourself (this means you are already empowering yourself by owning your right to be healthy and using the environment to help you). To ensure that focus is maintained for all of us in the consultation, therapy sessions last for 50 minutes or at most an hour. In order to avoid resentment and guilt contaminating therapy, yet taking into account the importance of accepting that health means we respect that we are imperfect, you as the client will be charged if you fail to give 24 hours’ notice that you can’t make an appointment (except if such absence occurs due to a crises in health). Similarly, if I double book and you are inconvenienced for your session, you will get a consultation for free.
FEES AND PAYMENTS
I am registered with the Health Professions Council as a counselling psychologist (no: PS0061050), and my practice is registered under practice no: 8640998. Relevant medical aids packages should therefore cover fees for consultation. Fees for therapy are in accordance with medical aid rates.
Clients are responsible for prompt payment of their accounts, and for negotiation with their medical aids regarding their reimbursements (or problems of with payment), if any. In accordance with the aim of therapy to encourage mutual respect and personal and relational empowerment, if a client has a problem with making payments, you are urged to speak directly to me about this so that an alternative and mutually suitable arrangement can be reached.
At the end of every month, you will receive a statement of account which indicates how much has been paid and how much is owing, and banking details for payment. Payment can be made in cash after every consultation, or by EFT at the end of the month.